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Testimonials

Having a Doctor that Listens...

Dear Tampa Bay Hearing & Balance Center,

A couple of reasons for my letter...

First, Dr Bartels hello and a million thanks 20 years later!!! In 1988 you performed what you formerly referred to as a Radical Mastoidectomy w/ Temporal Flap.  Your surgery ended a lifetime of messy ear infections and mind-numbing earaches.  On a side note, I still get a kick out of telling people my ear is sewn closed.  I'll never forget how you treated me and my parents who went to great lengths to find me the best care for my chronic ear trouble.

While I have enjoyed 20 years without any trouble in that ear, I have struggled with symptoms in the remaining ear.  Local ENT's have offered psychiatric referrals, anti-depressants or simply dismissed me as being "dramatic".

Finally, after a lot of years (nineteen to be exact), I contacted your office and explained that I was a patient in 1988 and would like to see you ASAP.  It was explained to me that you didn't have any immediate openings but that there was another doctor within the practice.  My initial response was "NO THANK YOU!!" Fortunately for me, the person on the phone took the time to talk with me about Dr Danner and how particular you were when recruiting for a doctor to join your practice.  Knowing I had visited most of the ENT's in my area, I decided to see Dr Danner.

I came to your center in July and had an extensive and thorough history taken; hearing and balance tests, ect. Then it was time to meet with Dr Danner.  As my appointment came to an end I started to think "What if he tells me I am imagining these symptoms" or "There's nothing to explain this."  It was precisely that moment that he said, "You have a textbook case of Ménière's Disease."  I will never forget what it felt like to know I had found the right person to help me - close attention was paid to my description of the symptoms, someone finally believed me and took the time to explain everything in a way that made sense to me.

So, my second reason for writing you is to thank you for bringing Dr Danner into your practice!!!

The Tampa Bay Hearing & Balance Center, you and Dr Danner are the epitome of what all healthcare should be.  Although I know that for Ménière's sufferers; there really isn't any cure and with my case I am somewhat limited with treatment options having only one hearing ear - having a doctor that that listens, answers questions and appears to be genuinely interested is huge!  Dr Danner has done an exceptional job explaining and making clear the options that are there for me.

I may never be able to adequately express my gratitude or tell you how much it means to be under the care of The Tampa Bay Hearing & Balance center.  I would be honored if you would share my letter, as you have so many that I've read in your waiting room.  Dr Bartels, you and Dr Danner are truly doing God's work and with the bed-side manner and compassion of angels.

Forever grateful to you both,

R.G.

Amazing Journey

Thank you so much for everything Dr Danner.  You are an amazing doctor, you have given my little boy a true miracle, you will forever hold a special place in our hearts it has been an amazing journey and I know that one of the most important parts of that journey was you.  I've never known a doctor to stand by his patients the way that you did with our son.  With you we were more than just a number, you treated us with such caring and concern.  Thank you Dr Danner for everything.

M.S.

Confidence

Dear Dr Danner,

Words cannot express how thankful I am to you.  You gave me the confidence I needed to get through this.  You should know not all doctors are like you, you are a diamond in the ruff.  I thank God everyday that you were the one to help me through this trying time. I hope you and your family have a great holiday season and may God bless all of you.

Sincerely,

L.B.

Already Given Back What I Lost

Dr Bartels,

In this, the Season of Miracles, you really have given me one with my Cochlear Implant.

I cannot believe it has only been a month since I was turned on to the world again.  In so many ways, the CI has wiped out the last 13 years as far as being part of the hearing world.  I cannot believe now, that I clung to those horrible alien type blips for the last 13 years and thought I was "hearing" something.  Yet, those blips were the only connection I had to the hearing world and I was terrified of loosing them.

For me, the CI has already given me back what I lost 13 years ago. This is the easy ability to communicate with the people I love and the friends I enjoy.  The second day after turn on, I told my husband to stop signing to me because I could understand him.  He met and fell in love with me as a deaf woman and always signed, but now.... WOW!  We are having such a great time with this miracle I have been given.  Sunday night we drove around looking at the Christmas lights and in the dark, laughed and talked together.  Then it hit us what a miracle I have been given.

My daughters have their mom back.  Just four days after turn on I sat and talked to my younger daughter on Thanksgiving night.  Later, she and T. and I had our first conversation without any signing from T.  My older daughter was up North and when she came back she met me for lunch and could not believe she was actually talking to her mother easily for the first time since she was 12.  My son left for the Air Force just before turn on, but on Thanksgiving I clearly heard a few words over the speakerphone from him.  He was 5 when I lost my hearing and now his voice is that of a man, not the little boy I remember.  This was a shock.  I look forward to hearing him in person as soon as he has a leave.

The other day a co worker and I walked to get cappuccino.  We were talking and walking.  such an everyday event for most people.  That was the first time I have done that and enjoyed it as I used to enjoy being with people.

For me, my CI brings the sounds I hear very close to what I remember.  I am fascinated with the inflections in people's voices.  So many meanings to just a simple work like "ok".  I love to hear people laugh.  Such a melodious sound.

My bells and music box are constant reminders of what I thought I had lost forever and now have again in my life.

Dr Bartels, I was truly terrified the day before surgery when you told me about my enlarged vestibular aqueducts and the possibility of a spinal fluid leak.  I went home and prayed with my husband.  I wondered if I was doing the right thing by wanting this CI so much.  In the end, my trust in you as a surgeon and my desire to re-enter the hearing world and be the person I was before the deafness won out.

You are my "miracle worker".  The technology of the CI, your expertise, the Audiologists ability to do the mapping when I don't make it easy for her, have all given me back my life.  But unlike hearing people, I have been in another country called, deafness, and will never ever take my hearing or my CI for granted again.

I must admit that when my warning signals beep for the "seat beats" at 6 am, I do tell them... "oh be quiet" and then laugh out loud and correct that statement to be... "no don't ever be quiet again."

Eleanor Roosevelt has said it best when she stated, "The future belongs to those who believe in the beauty of their dreams." I never gave up wanting to hear again and now I have my dream come true.

My God richly bless you and bless the ability you have as a surgeon.  You are truly one of His angels here on earth to touch lives with miracles.

Merry Christmas,

L.K.

 

Excellent Care

Dr Bartels and Staff,

J. & I would like to thank all of you for your excellent care during J's surgery & office visits.  You & your staff kept us informed and everything went as predicted.  You all have made a difficult time in our life go much better.  Keep up the good work!

T.G.

Safe Place

To my fantastic Dr Danner and every person who makes this practice a safe place for us patients,

Dear folks, this is not only to wish each and everyone of you a very Happy and Merry Christmas and super year, this is also to say thank you to each and every person for taking such awesome care of me and for working as such an awesome team.  You folks rock!

Peace and love to all,

M&B

Sharing Many More Milestones

Dear Dr Bartels,

I write to you today to extend my sincere gratitude and appreciation that I feel for the acts that you have done for my husband J.A. and our family.  He's a loving father of three wonderful accomplishing daughters and a great grandfather.  And you have given him the opportunity to share many more milestones with them.  When other men of your education were seen by him, he was given little hope, but when he cam to you, you were the only one that gave him hope and longer life to live.  My sincerest of blessings and happiness to you and your family in the holidays to come.  Please remember that in our family you will always be seen as and angel and as a blessing to us all.

Thank you,

J.A.

Just Like a Rose

Dear Dr Bartels,

On a recent medical visit, a new physician reviewed my medical history.   As she came upon the notation of the removal of an acoustic neuroma on my left balance and hearing nerve, she quickly looked up at my face.  The first thing she asked me was, "Who was your doctor?"  I smiled and told her that I was very fortunate to have been under your care in Tampa, FL.  This is not the first time I have been asked this question.

To update you, in 1998 and 1997, I had MRI's.  Both were negative for any tumor on the right side and any re-growth on the left side.  Over the years, I have managed to compensate for the lack of stereo hearing.  But after all these years, my right ear is now getting tired of doing the work of two.  I've tried a CROS aid and a digital hearing aid but caused more problems than assistance.

Twenty years ago, I woke up in ICU.  You asked me to smile.  When I did, you said, "Just like a rose!" That rose has continued to blossom and grow thanks to your skills as a surgeon.  I remarried and graduated from college ten years ago.  There is only one way to express my gratitude for giving me the rest of my life, thank you.

Sincerely yours,

N.R.

Taking Care of Me

Dear Dr Danner,

I just wanted to say thank you for taking care of me yesterday!  I am resting at home and recovering very well.  I've hardly had any pain, but I do keep asking my mom if she can take the cover off my ear.  She says we can't...

K.E.

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